Career Objective: To find a challenging position to meet my competencies including my academic study and experience, skills. Be able to travel between different countries and learn different cultures.

Interests/Hobbies: Tennis, Finishing, Computer DIY
Education: Bachelor of commerce, majored in Marketing and International Business
Further study: PG of financial management
Languages: Fluent English and Mandarin (both written and spoken)
Computer skills: Microsoft Word, Excel, Java, Access
Places visited: Australia , P.R.China, HK, Japan, Korea
Drivers License type: NZ and Chinese Full license
Dec 2006: Godfreys Trainee Managerâ
2005 Nov â (hide)

I am a very honest and reliable individual who is highly motivated. I also love and enjoying meeting new people and love trying new things.
Secondary School 2002 - 2005 Massey High School
September 2007 - To date
Select Education - Supervising and attending early childhood children for kindergardens and creche
September 2007
Karamatua Farm, Huia - Supervising and doing activities with school children Year 5-6
2006-2007
Homecare - Caring for ederly grandmother (hide)

Bachelor of Business Studies (Marketing and Communications Management) Complete
Postgraduate Diploma of Business Administration (Marketing) Complete
Master of Management (Marketing) Current/parially complete
Product Manager for Philips Speech Processing Products (Dictation equipment) 19 months
Product Manager for Acer and Belkin Products 2 years
Marketing Manager for Oki Products 11 months
Product Manager for ID Card/Printers 3 years
Operations Manager for Natural Healthcare Products 2 years (hide)

Skill Summary
Non Technical Skills: People skills, Time management, Bubbly personality, Very willing to learn new things
Computer Skills: Adobe Premiere; Beginner
Anti Virus; Beginner
MS Excel; Intermediate
MS Powerpoint; Intermediate
MS Word; Advanced
MS DOS; Beginner
MS Windows; Intermediate
Windows 95; Intermediate
Other: OPERA-Sales & Catering and PMS, Fidelio front office, Fidelio Sales & Catering
Career Objectives
Summary: I am looking for a position that will keep me interested and challenged. Hours that would suit are Monday to Friday, as I have worked weekends and shift work since I started working at the age of 14 (of course I am flexible with this).
I am a very outgoing person, motivated to succeed and and enjoy working with people. I am a quick learner and very reliable.
I have knowledge of several different fields. Fun and easy going with the determination to succeed.
Institution: Auckland University of Technology.
City/Country: Auckland/NZ
Qualifications: -Graduated with Diploma In Hospitality Management
Completed: 2007
Institution: Parnell Birthcare (place of work)
City/Country: Auckland/NZ
Qualifications: 2004- -Completed The Sale of Liquor Act. 2005- -Gained General Managers Certificate, also gained License Controller Qualification
Completed: 2005
Institution: Eastcliffe on Oraki (place of work)
City/Country: Auckland/NZ
Qualifications: -Completed ACE Training (Aged Care Education) core program through place of work (Eastcliffe on Oraki residential care, private hospital)
Completed: 2004
Institution: Auckland University of Technology
City/Country: Auckland/NZ
Qualifications: -Gained Certificate In Hospitality Operations and units 167/168
Completed: 2003
Institution: Orewa Collage
City/Country: Auckland/NZ
Qualifications: -Gained 5th Form Certificate-2001 -Completed 6th Form Certificate-2002
Completed: 2002
Hetitage Hotel Management (Auckland) Start Date: Jun 2007
End Date: Currently Employed
Position/Title: Conference Secretary / Conference Coordinator
Responsibilities/
Achievements:
- Being the sole Conference
Coordinator for CityLife Auckland, Conference Secretary and Internal
Coordinator for Heritage Auckland.
As an all in one role, I am able to multi task.
- Able to step up to the task when in need, helping the Heritage Coordinators with their work.
- Being the face of the office as I am the first point of contact for the clients as they walk in to the office.
I am fully trained in OPERA - PMS and OPERA - Sales & Catering.
Responsibilities:
- Completing all secretarial work in the office from helping with guests, to ordering stationary as well as general tasks around the office.
- As CityLife Coordinator, I
co-ordinate all functions from a general enquiry, to the finished event.
Completing the function sheets, getting the guest's approval, then following through with the function. Ensuring the event is exactly what the client wanted.
- Completing the same process for internal functions (within Heritage Hotel).
- Finalising all billing for all functions, and sending out the invoices.
Dealing with clients, in all situations, and when resolving a problem, or difference they may be unhappy with, also receiving praise where given.
- Training new staff if required
Dealing with guest complaints and concerns
Building a good working relationship with clients, and working hard to keep that professional relationship.
- Helping the other coordinators with their quotes to keep their work load even.
Taking in every bit of information I can to further my knowledge of the property, and its facilities.

Timeless CLeaning Start Date: Jan 2002
End Date: Currently Employed
Position/Title: Commercial Cleaner (casual)
Responsibilities/
Achievements:
-Sole charge of contracts involving 180 Apartments around Auckland City.
-Working to strict time constraints, and achieving an immaculate and professional result within those time constraints.
-Dealing with different chemicals and learning how they react on different surfaces, also the dilution rates to use.
Responsibilities:
-Cleaning Apartments to a commercial standard, including everything from cleaning the oven, toilet, walls and ceiling if need be.
-Running the cleaning contracts sole charge, including billing and dealing with the clients.
-Responsible for keys to many different apartments around the city.
-In some cases working in extremely unhygienic conditions, at all hours of the day or night.

The Quadrant Hotel Start Date: Apr 2006
End Date: Jun 2007
Position/Title: Receptionist
Responsibilities/
Achievements:
-Dealing with at least one customer one on one at any given moment, problem solving, always treating the guest with integrity.
-Multi tasking with a smile on your face all the time, with a great attitude.
-Time management, learning to get all tasks done before you go home, communicating within a team that is very diverse, also taking responsibility.
Responsibilities:
-Checking guests in and out of the hotel, dealing with customer queries and complaints.
-Being happy and cheerful to customers, as the front desk is the first and last thing the guests will see of the hotel.
-Completing all tasks within the front office, from valet parking cars, storing luggage, organizing tours, conversing with guests, and others in the front office team.
-Dealing with a float, cashing up and other paperwork. Working alongside the managers, porters and concierge for a smooth shift.

The Emideli Cafe Start Date: Feb 2006
End Date: Apr 2006
Position/Title: Assistant Manager
Responsibilities/
Achievements:

-Working in a management role, where the sole responsibility of the Assistant Manager was to do all ordering, stock taking, and rosters.
-Gained knowledge and skills needed to be a barista, refined skills of serving guests.
-Imputing ideas in to the caf (hide)

1993 Certificate in Hotel & Catering Supervision - Waiariki Institute of Technology
1994 Certificate in Supervisory Management - Waiariki Institute of Technology
1995 Diploma in Hotel and Catering General Management. - Waiariki Institute of Technology
*Software Knowledge*
Quickbooks
MYOB (Mind Your Own Business)
Microsoft (Word ~ Excel ~ Powerpoint ~ Access ~ Outlook)
Adobe (Photoshop ~ Premier ~ Illustrator ~ Acrobat)
Macromedia (Flash ~ Freehand ~ Dreamweaver).
=September 2006 to Present=
*The Brand Enhancement Company Ltd (Brandco Ltd)*
_*Professional Conference Organiser (PCO)*_
*Event management:*
- Manage all audio visual requirements for conference programs
- Manage logistics and operation of events
- Manage and report event budgets
- Write conference and incentive program manuals
- Research and create conference and incentive programs
- Manage day-to-day running of the business:
- Manage financial accounts for the business including GST, Paye, Payroll, Invoicing, Payables and report to accountant (MYOB)
- Create tender documents bidding on events
- Maintain and develop IT systems for the business and projects
- Prospect for new business
*Projects included:*
- Chevron New Zealand Retailers Conference 2006
- Challenge Independent Dealers Conference 2006
- Coca-Cola Amatil NZ Ltd Golden Bottles Awards 2006 - 2007
- Coca-Cola Amatil NZ Ltd Stake Holder Forum Wellington 2007
- Coca-Cola Amatil NZ Ltd OBOF Road Shows 2007
- Project K Celebrity Dinner Debate - Auckland and Wellington 2007
- Fonterra National Sales Conference 2007
- PricewaterhouseCoopers Partner - Conference 2007, Gold Coast
- Red Circle Conference 2007, Gold Coast
- Challenge Independent Dealers Conference 2007, Gold Coast
=November 2003 to April 2005=
*Destination Rotorua Tourism Marketing* (Division of Rotorua District Council)
_*Conference and Incentive (C&I) Manager*_
- One direct report
- Responsible for Rotorua rate payer funded C&I marketing budget
- Management and development of Rotorua C&I sales and marketing strategy
- Manage media relations relating to C&I including: media releases / feature articles / Interviews / familiarisation tours
- Managed Rotorua C&I Marketing Portfolio Group
- Development of all conference and incentive marketing collateral including: 74 page C&I Trade Directory / Planner
- Manage and develop joint venture marketing initiatives with local tourism operators in NZ and Australia
*Management and development of sales and marketing activity plan which included*
- media and web marketing
- annual exhibiting in NZ, Australia, Thailand & Germany
- annual road shows in NZ and Australia.
- Produce monthly news letter to marketing partners and stakeholders
*Development and management of WDMS:*
- Web based destination management sales & bidding data base system
- Develop and Manage Rotorua Convention Bureau Website
- Winner of Best group stand at Meetings 2004
*Memberships:*
- Platinum member of Convention & Incentives NZ (CINZ)
- Chairman of New Zealand Convention Bureau Group
- Director of the Parker Enzed International Rally of Rotorua (2 years)
=January 2001 to October 2003=
*Webtrenz Ltd*
_*Director*_ (Partner in small business)
- Sales and Marketing
- Day-to-day management of the business
- Manage financial accounts for the business including: GST, Paye, Payroll, Invoicing, Payables and report to accountant. (NZ Quick Books)
- Website project management:
- Website Design
- Graphic and image manipulation and video optimization
- Web page HTML production
- Data base design (ASP)
- FLASH animation
- Video production / Copy writing / Photography
*Projects Included:*
- [link removed]
- [link removed]
- [link removed]
- [link removed]
- [link removed]
- [link removed]
- [link removed]
- [link removed]
- [link removed]
=January 1999 to December 2000=
*Audio Visual Techniques Ltd*
_*AV Technician / Project Manager*_
- Sales and marketing
- Logistics / travel and freight
- Event management / client liaison
- Graphic and image manipulation
- Video direction and editing
- Presentation development / Copy writing
- Pyrotechnics
- Development of the technological media we were using
*Projects included:*
- Telecom New Zealand National Conference (2 years, 650 delegates)
- Harcourts Real Estate National Conference (2 years, 800 delegates)
- New Zealand Radio Awards (2 years, sole responsibility)
- Holden New Zealand product launch of new SS Commodores
- Toyota New Zealands product launch of Echo and Celica
- Bluewing Honda product launch of 4 new bikes
- First National Real Estates International Conference in Fiji
- BNZ Roadshow (30 days on the road throughout NZ)
- Auckland and Rotorua House of the year awards (2 years each)
- New Zealand Sharemilker of the year Competition, a 40 day road-show around the country with the finals being the highlight (2 years)
- APEC, third senior officials meetings
- Millennium New Years Eve Celebrations in Rotorua (televised concert & fireworks display)
=August 1996 to December 1998=
*Royal Lakeside Novotel Hotel, Rotorua*
*_3 months in banquet department, 14 months Conference Sales Co-ordinator_*
- Write quotation documents
- Follow up and report sales leads
- Co-ordinate events / Write event orders
- Liaise and work with local operators / suppliers
=July 1994 to August 1996=
*Sheraton Hotel Rotorua*
*_8 Months in Restaurant Department, 17 months in Banquets Department_*
Day-to-day management of the office
Supervise banquet and conference events
Manage staff / Roster shift workers
Manage food and beverage control and stock take systems
Elected staff union representative
=Feb to July 1994=
*Towers Night Club*
_*Bar Manager*_
Prep, open and close club
Manage bar, floor and security staff
Responsible for all cash registerers and cash-ups
Responsible for stock control
Responsible for marketing and promotions
Liaise with police and local authorities
Liaise with wholesalers and suppliers
Bar managers Licence (hide)

I can sell anything
Record of Learning: Open Polytechnic NZ, Pan Pacific Training Tribeca, Real Estate Institute of New Zealand.
Prior 1994
Location: Waitoko
Market Gardening,Farming - Self Employed
Location: Glenfield
Start Date: 1994 - 2003.
Best Selling Fidelity MREINZ, name change Future Realty MREINZ, name change Vision Realty MREINZ, name change Harveys Real Estate MREINZ, final name
change Harcourts Real Estate MREINZ.
2003. Owner Glenfield
Ray White Real Estate MREINZ (Ex Husband)
Owner Hibiscus Coast
2004 (hide)

Skill Summary
Non Technical Skills:

Institution: Kelston Boys High School
City/Country: Auckland, New Zealand
Qualifications:
National Certificate of Educational Achievement LEVEL 3 NCEA
Completed: 2005
National Certificate of Educational Achievement LEVEL 2 NCEA
Completed: 2004
National Certificate of Educational Achievement LEVEL 1 NCEA
Completed: 2003
GE MONEY
Start Date: August 2006
End Date: To date
Position/Title: Account Manager

Responsibilities/Achievements:
(hide)